Thread: Remove Personal Antivirus

Ok, my dad the careless computer user decided to install something called Personal Antivirus. Turned out it was some sort of malware designed to hijack his PC (judging from the pop-ups that continually show on his computer).

Now I know there are solutions out there, but I'm looking for a one-click/one-run solution that I can just shoot to my dad for him to run. The last thing I want to do is dictate obviously hard-to-understand instructions over the phone—or take the long roadtrip to his house.

Appreciate any help.

"Personal Antispyware" is classified as rogue antispyware. It installs itself onto the system and produces fake scan results to scare the unsuspecting into paying for it.

Malwarebytes' Anti-Malware has Personal Antivirus malware definition files. This means that this application should be able to remove the rogue antispyware from the infected system.

Download the file to the desktop. Once downloaded double click mbam-setup.exe and install it.

When the install is complete it will prompt you to update then run a scan. It is important that the program updates before the scan is run.

Perform the complete scan and remove everything it finds.

This should hopefully repair your dads computer.

Malwarebytes' Anti-Malware is good to keep on the system and run periodically.

If your dad is looking for free antivirus programs there are a few good ones (for personal home use) to choose from. If he already has one that he no longer wants or that has expired he must remove it first.

Avast

AVG

Avira AntiVir


Be sure to only select one Antivirus program to install.

You should download automatic Personal antivirus remover from 2-spyware sites as you want one-click solution. There's also a manual removal guide, but it can be quite complicated for inexperienced users.