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Thread: Acronis True Image Home 11

  1. #1
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    Default Acronis True Image Home 11

    My problem is I made an image with the new Acronis 11, but when I try to restore the image to disk I get an error say “The archive is corrupted". I was hopeful someone had a quick fix for me.

    Thanks

  2. #2
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    I don't think there's much you can do with corrupted files since acronis uses different file system. So it's like trying to extract a corrupted zip files. More likely files are damage. Have you tried Acronis support?

    I had same problem before but my files were save to a different computer as well so calling Acronis doesn’t warrant my time.

    My experience to corrupted data is when a system failure with Improper Shutdown or deleted files that are link to specific files but most part is improper shutdown.
    Problem 1 is when automatic scan drive kick in after improper shutdown to check drives for errors and try to correct it, doing so might end up to corrupted data.

    My solution: Disable disk S.M.A.R.T. when saving that type of a file. And disable or turn off System restore on the drive where that backup files save. I only Enable disk SMART when scanning drives but not repairing ‘till my files are backup.

  3. #3
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    I had similar problems with Acronis True Image. I had to switch over the Genie Backup Manager product instead. You might try it.

  4. #4
    Veto Xabat is offline Member
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    I had the same problem when I backed up to a USB backup HDD, and did not get the issue resolved, unfortunately for me, I did not find out the files were corrupted until I needed them and then it was too late, resulting in a reinstall and lost data.

    By the way, it took forever to get help from Acronis Support, something they seriously need to work on.

    My personal suggestion to you for future Acronis use is to simply, directly Clone the HDD to be saved to another Identical HDD, disconnect it from the machine after the cloning process and shelve it, the cloning feature works perfectly in Acronis, its drastic and time consuming measures, but when you're down for the count, and just swap HDDs and you're back in business, its worth all the trouble.

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