Thread: NetOp Remote Control 9.0

NetOp Remote Control (RC) is a software to help organ¬izations remotely manage hosts on their network. The key highlight of this software is that it let's you control machines on different platforms, which include Win¬dows, Linux, Mac, and Solaris. The software has two compo¬nents, a Host and Guest. An administrator would use the Guest component to connect to a Host computer to remotely access and control it.

By using RC, a Guest can have full control of the remote ma¬chine, including the authority to even Shutdown, Lock, or restart it. In addition to remote control, RC also provides file transfer between Guest and Host, text, audio, and video chat, and login authentication for testing a Guest.

The Host provides full functionality for Windows platforms, and for Linux. Solaris and Mac. it provides remote control, chat and file transfer facility only. Similarly. the Guest module for Windows provides all functionalities. but only remote connection facility is available for the Guest module on Linux. Solaris or Mac plat-forms.

The installation and setup of Host and the Guest components is easy. Once the Host has been installed, it can be configured to cater to any Guest. Plus. policy settingss can be made about each user's access privilege. There's an IP filtering option that acts as security against unauthorized Host access. From the Guest com¬ponent, by entering the name or IP address and selecting the communication profile, one can easily access the Host. The com¬munication profile is the protocol that the Host will be allowing that Guest for access.

RC provides additional functionality to Windows OS remote desktops, such as cross-platform support, file-transfer between host and client with split-screen and drag-drop feature, hard¬ware and software inventory of the host system. It also provides end-to-end encryption of data packets with 256-bit AES and Guest authentication for remote control. The feature of Send/Re¬trieve clipboard enables the contents of clipboard to be shared be¬tween the host and client computers.

The software worked well over a LAN. However, when we tried to use it on a 256 kbps WAN connection, it didn't work. Windows Remote Desktop however worked fine on the same WAN link. So it would be nice if the software allows connectiv¬ity over slow WAN links as well.