This specific laptop has no online support. The full information is available only on the laptop Info center, so formatting HDD is prohibited if one wishes to make changes in this Packard Bell laptop. Packard Bell comes with usual features, Microsoft, AOL and British Telecom; all 3 requested some kind of registration for everything from updates to ISP subscription. Some information is available on Easy Notes.

Aside from a few laptop sites there is hardly any other information about this laptop. The Easy Note R0422 apparently is disregarded by many reviewing community. The shiny laptop is a bit heavy and immovable.