Telepresence in healthcare Another classic and a very serious candidate for TelePresence adoption is healthcare. Serious because potential benefits here would directly result into saving mil¬lions oflives! With close to 50,000 employees and manufacturing facilities in 26 countries, Baxter relies on effective and fast communication amongst its technicians to ensure patient care of highest standards across the globe. The company assists people with some of the most complex medical conditions, such as hemo¬philia, cancer, immune disorders, and kidney disease:

Frequent call drops during teleconferencing and video quality that was best left to cleaners, coupled with rising travel costs, meant the company was in dire need to deploy telepresence across its various offices. This solution has helped their quality assurance team to check the quality of products over full HD plasma screens and provide consultancy online. Baxter's R&D organization conducts working sessions between developers and project managers in Austria and California, taking advantage of virtual, face-to-face interaction to quickly troubleshoot defects, perfect designs, and make decisions efficiently.

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Back home in India, AIIMS has been using high-def video conferencing to offer consultancy to remote medical institutions across the country. Although not exactly a telepresence solution, their system uses high-def nop cameras, full 64 kbps audio channel and 65" LCD monitors to transmit high-quality images amongst connected locations. Such is the clarity of communication that doctors feel completely at home even while providing consultancy for surgeries at remote locations.