Thread: Using SugarCRM

SugarCRM's flexibility is sweet. You can change its appearance, and you can decide which components, called "dashlets," you wish to display. You can also change the names of assorted fields to customize them for your business. The user panel is thoughtfully laid out, with tabs that direct you to charts, a calendar, contacts, sales opportunities, marketing campaigns, sales leads, and more.



SugarCRM allows you to track customer interest in your company's goods and services, and to monitor progress from the initial lead. You can track the potentialsales and likelihood of a deal, with best, likely, and worst-case scenarios.