When you experience such problems take one or more of the following actions listed below. Make sure the digital camera is turned on: Most of the digital cameras transfer the data through the USB/ Firewire ports.

For any Operating System to recognize the connected device, it should be turned on. Once you turn on the device the icon gets displayed on the taskbar.

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Make sure that the cables are connected properly: The USB and the AC adapter cable have to be connected properly. If you feel the connections are loose, disconnect the cables and connect them again.

Re-install the software: If the software is not functioning properly you need to re-install the software. If needed, try to re-install the drivers for the USB drive also.