Thread: Can't connect to Google Earth

The problem doesn't lie with Google Earth, Rather, it could be due to a firewall, antivirus program, or even adware in some cases.

Google Earth accesses the Internet via TCP/IP [port 80). If you receive error messages with characters such as, it is a sure indication that Google Earth is facing connection problems.

To solve the problem you need to try these steps one by one.
o First check the settings of your firewall, router, or antivirus program to allow Google Earth to access the Internet. If you cannot figure out how to do that, shut down or disable the firewall and then try.

It is important to mention that for some odd reason Norton software allows you to set two conflicting rules [block and permit) for the same application. Due to this reason, configuring an application for the Internet becomes a bit trickier. Make sure you have only one "permit" rule set for Google Earth. Make sure that Internet Explorer is not working in Offline mode. Go to "File I Work Offline". If this is enabled,
Q deselect the feature, as Google Earth has to use some settings from Internet Explorer to work successfully.



o Software that blocks popups can interfere with Google Earth. Try disabling such software and relaunch Google Earth.

o If you've recently downloaded free software, it's possible that malicious software [such as adwareJ. could be installed on your PC without your knowledge. If you suspect that adware is affecting your ability to use Google Earth, do a scan with a trusted ad removal software, such as Ad-Aware or Spybot Search and Destroy.