Thread: Continuously declining of internet

My internet has been regularly reducing for the past 5 months and I have also tried the whole thing! I have also replaced my router 3 times, frequently encloses with my ISP (Charter) send agents out, NOTHING is working! Whenever I’m playing with Xbox Live (connected with NetGear) the internet drops down! And yet at times on my computers! When the internet goes out, the whole thing does counting wired. What is wrong with my internet?

Hi,
When I encounter problems with my internet dropping, after a saga of engineers etc it twisted out that the wiring in this old house was the main problem reasoning for it. The phone wires were in fact intruder alarm wires (twisted filament) which weren't up to moving the broadband. Once the wiring was substituted the problem solved ...
Could this be somewhat else which you could get checked?

A few of the agents that came over suggested that I ought to do that, but they didn't in fact highlighted that it might be such a big difficulty however I guess that it is worth a try. My house was built in 2003, though; do you think that 6 years would put a toll on the wiring?

Let's start with some particulars.

Please deliver me with the following info, exact make and models of the tool please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).

You can also mention the Charter, which sounds like cable service. Several times, cable service is blistering simply as of substandard wiring from the service entrance to the cable modem. The best way to handling the cable is to run high quality coax like RG-6U directly from the service opening 2:1 splitter to the modem with no other splitters in the path. The other side of the splitter services all the TV equipment.

Just for the confirmation, I have my suspicions that the house's wiring is comparative to the concern at hand. Basically because the Charter is a cable ISP, which make use of coaxial cables for relaying the signals (as conflicting to phone lines which DSL uses). Moreover, even if you had DSL service, I come across difficulty to believe (even with 24/7, year round activity) 6 years would be long adequate to degrade the wiring to the point of causing the type of issue you are familiarity.

I also suppose that one of the multiples Charter techs checked and verified none of the coax cabling wanted to be replaced (both from telephone pole to the box on the side of your house and from the box to the inside)?

In your troubleshooting attempts, have you ever tried removing your router from the picture and then hooking your XBOX straight to the modem? This may also help in resolving where the true cause lies (with your XBOX or in the router somewhere; Yes I know you have gone through 3 routers because of this issue, but that could have been all for naught if it is determined that the router(s) was the cause all along).

There's no cable in my town, so if you've got cable then it looks like it's a bit else that desires sorting as optional above by the others. In my case it was the wrong kind of wires - they were in good state but not the right type for broadband.

I'm just interpreting it correctly is that he suggest you to run the high quality coaxial cabling directly from the box on the side of the house, into the house and straight to the modem (essentially offering one coax cable for internet traffic/signal, and also having a new cable committed to television services).

That sound like that it might work, but is there something else where I can work it out? No one else in my locality has this kind of problem that I know of and I'm pretty sure not all of them have done what you suggested me to do.