Thread: Getting insufficient speed from the connection

I have a Dell Studio 1555 laptop with an in-built modem. I'm currently using a BSNL 256 kbps broadband plan using the modem provided with it, but when I download, the speed doesn't go beyond 20 kB/s. Should I purchase an external modem?

A 256 kbps connection should technically give you around 30 kB/s. It is unlikely that you have an AOSL connection. Every AOSL2 modem in the market today can do up to 2 Mbps, so the problem isn't necessarily with your modem if you have an external one. You might be referring to your LAN port or you might have an internal 56kbps modem. Either way, it might a faulty line, network congestion problem or even a problem on your ISP's end. You should contact your ISP and lodge a complaint.