Thread: Can’t Install Help File in Nero 9 Burning ROM

I installed Nero 9 on my Windows 7 PC to burn CD and DVD. Also updated Nero 9 and installed it in d: drive in which all third party application are installed to save space in drive. Now I download help file NeroBurningRom-Eng.exe. It shown installed but no .chm file was produced so when I try to choose Help/Contents, It shows error message as "Failed to launch help." So please help me to solve this error. Any help will be appreciated.

I think you have not downloaded files properly and I suggest you to install it again but now try to install file from authorized website and installation certainly help to install NeroBurningRom-Eng.exe. This will solve your problem.

I download file from authorized website again. But problem remains same there is no .chm file looks to be produced and when I click on help it shows same error message.

May be error happening because you have not installed Nero application in C: drive and so .chm files are not linked correctly so install application in c: drive and download and install help files again.