It appears that you have a question about codecs and why you are getting this problem. The codec that allows you to stream and file, and I think that the writer can not be installed, or if you have installed so it is damaged. So, I would suggest trying to install the codec on your computer, and then I'd love to hear the matter. First, go to your browser, and then search for the codec Nero and then install it on your system. Hopefully this will help solve the problem.