HP is recognized as one of the most dependable companies for expert printing and scanning devices. The popular scanner is HP 3100. Though a high-quality device, HP 3100 owners do occasionally meet problems with their scanner. Many problems with HP 3100 scanner are repaired with maintenance, and generally do not show a serious complication with hardware.

Identification

1. HP 3100 scanner is in fact part of an all-in-one printer/fax/scanner package from Hewlett-Packard's HP Laserjet 3100 series, which contains 3100se and 3100xi editions, as said by HP Laserjet 3100 website. The HP 3100 scanner can hold 2,000 pages earlier than needing maintenance and page sizes from 2 x 3.5 inches to 8.5 x 39 inches.

Types

2. The general problems experienced with HP 3100 scanner are associated to hardware faulty or scanner reader and Optical Character Recognition software, as said by HP 3100 troubleshooting website. Both of these types of problems are unbearable, and avoid user from getting a legible, quality document.

Common Problems

3. Some holders of HP 3100 report the automatic document feeder do not correctly pull files loaded into tray. As well, scanner takes a quite long time to scan pages. Once scanning is completed then these documents look too dark, or have some deformation. Most other problems have an associated particular error message.

Prevention/Solution

4. For document feeder problems, make sure that nothing is blocking paper feeder path, the paper guards are in proper place and paper tray has no more than 30 pages. There are many types of error messages; it is good to check scan error messages website for help on how to solve them. Reading errors are frequently repaired by cleaning the scanner with an isopropyl alcohol (IPA) solution.

Warning

5. Parts of California do not permit isopropyl alcohol for cleaning reasons because of ecological limits. For owners placed in regions of California that prohibit IPA, HP suggests using a dry or damp, lint-free cloth in lieu of IPA.