Thread: BitDefender updates "lower lie" a lot of computer running Windows

The company recognized by the recent update may have caused the error BitDefender detects a Windows file, BitDefender Trojan.FakeAlert.5 infection. Credit was made after a lot of users have posted hundreds BitDefender articles on the topic. Some also complain that they are incapable to reboot the PC.

Bitdefender says it has launched a solve to overcome this problem. The company also gives some guidance on how to repair the damage, saying that customers should remove the isolated file and reboot.

Those who do not follow recommendations on the need to use the option restore the Last Known Good Configuration or System Restore of Windows. Previously, the company recommends users should stop anti-virus BitDefender modules and wait for the update.

Hi guys, on behalf of BitDefender, I want to let you know that the
issue with Windows 64 bit OS experienced on Saturday was isolated and
the update withdrawn shortly afterwards. Very few users have been affected and we are very sorry for any problems caused.

We invite those of you who are still experiencing issues to access the
solution that can be found on our support KnowledgeBase #638

If there are any unexpected situations, please contact our support team directly via email, chat, phone or forum.

BitDefender is a trusted security software provider for nearly 10 years, during which we have only provide the most secured solutions in the market. We want to assure everyone that this is an isolated case, and that we are working continuously to solve specific reported issues.
thank you!