Microsoft support policy change Service Pack (SP). Now they will receive calls to support customers running older versions of Windows products. The policy of our previous clients often omitted when they called to ask about problems with the SP version is obsolete," said Jared Proudfoot, group manager of Microsoft Support said. The revised policy, we will help this customer.

Rather than telling customers disappointed, now support the Microsoft representatives will be allowed to answer questions about Windows products obsolete, fill in and provide support for "restricted troubleshooting". The policy change does not change reality or life prolonging provides security updates of a product. Typically, a Windows version 10 years to life and business publications, published five years for the consumer. Though, new carry for old SP is not free. Company didn’t buy packages or purchaser support care center from MS will charge per occasion. Customer call MS support team by mails receiver 49 dollars, as price of telephone support is 59 USD.