IT departments in publicly listed companies will need ensuring their online investor services are top notch according to a survey. The survey initiate that to the side from usual updates, easy navigation and the capability to print web pages, retail investors are increasingly expectant listed company websites to offer services such as email alerts and RSS feeds along with a mobile version.

Remarkably, 28 per cent of respondents want an email about announcements instantly after it is made while 32 per cent of investors estimated to receive an email within an hour. “We conducted this research to help AIRA members recognize how retail investors are using electronic communications,” AIRA CEO, Ian Matheson, stated in a statement. “In the survey outcome we see tough increase in the amount of retail investors using online resource for investment information. 54 per cent of retail investor respondents stated that electronic communication had turn into more significant or much more vital to them in the previous twelve months.