Thanks to a recent tool, Windows Phone 7 customers could force an update for their phones. This had been developed by an independent developer. Recently, this developer explained that he had to pull this unauthorized tool off the market due to repeated requests from Microsoft. Developer Chris Walsh informed through this blog that he was told of several problems with the tool by Microsoft and they were also apprehensive about the way in which it changes phones. According to Walsh, though Microsoft has been reporting otherwise, all outward signs have strongly indicated the fact that the phone has been updated.
Walsh further went on to divulge in his blog that Microsoft told him that the phones would be placed in a ‘non-serviceable’ state due to these particular updates. After judging the comments that have come around on Walsh’s blog, certain people are really doubtful of Microsoft’s explanation. Many people have been able to use this particular update tool in a successful manner. A commenter named Rick has written on the blog that it is obvious that the phone would be put in an unserviceable state as suggested by Microsoft. Rick further added that this is Microsoft’s way of saying that it will basically take out of the warranty zone.
Recently, this specific tool that has attracted so much attention was released by Walsh. Microsoft has been facing several issues when they were trying to deliver two particular updates to the WP7 phones and this ordeal went on for around a month. After this problem was apparent, Walsh came out with his WP7 update tool. To get the particular updates of Microsoft, three of the five models in the U.S. are eligible right now. However, no updates have yet been received by any of these particular models.
Microsoft had been warning people about the update tool released by Walsh and they suggested users not to use it under any circumstance. Soon after Microsoft’s move against this tool, Walsh pulled the update off the internet without any prior intimation or a warning to users. Eric Hautala, General Manager of customer experience engineering for Windows Phone has revealed in a blog post that, if any of these workarounds would be attempted by users, they cannot be sure of the consequences that may follow. These home brewed techniques have not been fully tested by Microsoft experts and so it would be a dangerous thing to try them out, according to Hautala.
The fact that the phones might become unusable has also been suggested by Hautala. Walsh has been asked to remove a particular unauthorized tool before too by Microsoft. Allowing people to load applications onto the phones that are not currently present in the marketplace, Walsh and two colleagues had published a software in November. Microsoft noted that the tool would become unusable after a future update and after promising to do more to support developers, they later pulled off the tool from the internet.