FORTUNE 500 companies dedicate whole departments to managing human resources; small businesses also need to track their employees' professional growth and performance, but usually lack the resources to do it well. That's where Success Factors comes in. It's an on line human resource management service that can help a company of almost any size handle performance reviews and better manage its employees. (Note, however, that it does not run number-crunching HR tasks such as payroll processing and tax deductions.) Because SuccessFactors is an online service, you have no software to install. Its extensive library of templates and examples helps people who aren't HR professionals through the performance-review process. If you use the service to show employees how meeting business goals directly affects their evaluations, they'll be more likely to keep those goals in mind, thereby assisting in your business's growth.

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