However internet connection for home is intended to be simple but dependable, sometimes issues happen and knowledge about troubleshooting may be helpful before calling tech support. If can solve the issues without tech support, a lot of time will be saved and not to tell the long wait trying to get a technician on line.

Here are some easy troubleshooting suggestions that can do with net connection issues in house.

· At any point of disconnection, always check the physical connection and machines first up. Look at LED indicators of the router and check for defect All lights should be green. Red light indicates a problem. Generally, there are 3 steady LED lights... the "Power", the "Wireless", and the "DSL". All else should be blinking meaning data transfers.

· Step 2
Rebooting router should almost fix the issue. Shut down the router and remove the power cord for some time before plugging it again. Check the phone line is connected properly. If issue continue to be there, contact tech support.

· Step 3
If using wireless for connecting to the router, then try to insert in the UTP on the router and PC if it will fix the issue. If it did, then the problem is in the wireless device itself installed on PC. Try Turning down PC and restart again.

· Step 4


GotoGo t go efd Go to command prompt and enter "ping 166.122.1.1" and press Enter. The IP address 166.122.1.1 is the router. If the ping returns a Reply, means a good connection with router. If it returns "Request time out", means there is no connection between PC and the router.

· Step 5

In the command prompt, enter "ping www.google.com -t" or any other URL on the net. Usually, you will see clear Reply with time=27ms and TTL always maintain the same number. If the ping returns "Destination host unreachable", then there is issue with router connecting outside. Because of the connection from the phone line going outside or the Internet Service supplier. If in that case contact tech support.

This troubleshooting suggestions can help narrow down the issue and also if there is the need to contact tech support, it will help with the chat with the technician.