Moving Business' Phone Service to VoIP Looking for a Dealer

To move company to a Voice Over Internet Protocol system, or any other concept, the most important thing in procedure is cutting down the list of dealers to work with.

• Consult businesses that are using this application. Look for companies they contacted, the kind of systems they found and what they did and didn't like about what they saw or heard.

• There are 2 facets to VoIP implementations the dealer who makes the tool and software. This might be a Mitel, Cisco, NEC, or a whole host of other systems and second the dealer that will be implementing the VoIP solution. This is often a 3rd party dealer that might specialize in phone systems, computers and networking, or design and integration of voice and data solutions.

While searching on internet, remember both these facets of this project. You may select and a vendor product to implement it. Now that you understand there will be 2 parts to focus, it's crucial to understand to do research on.

• One of the benefits of VoIP system in general and VoIP telephones is the fact that there are so many choices. One can begin with a basic system to save money. Or if a company holds technology and readily use new features of a fancy phone and system, it might be worth extra investment to go with a feature-filled system.

Ask too many questions about the features of each system you are looking at. If a sales person asks about the kind of programs you are planning on adding to the system, present question back to them to get their thoughts on the company could benefit from.

Never thing that you know something that you don't, but do not believe every sales person is looking for your interest.

As you do more research, there are similarities between virtually in all the systems. There will be features that begin to set systems apart from each other. You require being able to digest this information to decide if the features that make systems unique are products that can make or break a deal.

• Ask dealers who potentially realize new VoIP arrangement most of the questions.

The success of the VoIP implementation largely depends on company implementing it for you. To ensure they can do the job see that:

1) How many other implementations size have they done?
2) How much experience does the dealer have with IP Telephony?
3) How much experience does the dealer have with QoS?
4) Does the dealer be acquainted with how to troubleshoot and organize switches, VLANS, and other network-related products?
5) How to contact the dealer afterwards? What are their support hours? How many support techs does this company have within 2 hours of the location?
6) Ask dealer for references of jobs that went well and jobs that didn't go so well.
7) How many years has the dealer been in business?

• Make a note of everything people have to say or ask. You will possibly return to that information on several occasions. This can be a complicated procedure so the more information you have, the easier it'll be while selecting the dealer to work with.

• After talking to dealer about a new phone system be prepared for calls from other dealer trying to fix meetings with you. Be ready to deal with this kind of situation.