1. Turn off the printer and pull out the tray 2 to expose the jammed paper.

2. Remove any improperly fed paper by pulling it out by the visible edge. Make sure that all of the paper is aligned in the tray. If Tray 3 is installed, remove any improperly fed paper and make sure that all of the paper is aligned in that tray.

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3. If the paper is jammed in the paper feed area and cannot be accessed from the toner cartridge area, hold the paper and carefully pull out from the printer.


4. For the 250-sheet tray, push the paper down to lock the metal paper lift plate into its place and slide the tray back into the printer.