My HP printer does not print

Few days ago I could not print when the printer turned a strong sound in the head as a coup appeared to think it's because the head and goes back to his place when a good turn on the printer when I try to print there an error message on screen saying that the printer was locked and that it was possible that this jammed paper or something, but he was stuck and not check anything and does not move the head only when I manually mind what is happening in every case as if they can clean this dirty inside ?????