I potentially will infer that you contact Logitech on that matter. It Sound peculiar. I do not imagine Smartware could have a alter on anything but your device. I imagine the picture clicker could be the position. Or conceivably still the usb slot the image clicker is linked to. This is what I imagine considering to this consequence. I desire this will assist you to figure out your consequences. If you need to familiar more about it then try to search about this on internet.