Thread: Apple establishes first-generation iPod nano substitute program

Apple has established a substitute program for first-era iPod nanos, which may hold flawed batteries that could overheat and cause harm. It is the solution of an investigation which started 3 years before in Japan, later an iPod nano started sparking throughout the charging function. Subsequent reports added incidents where overheating iPods burned paper and a woven straw mat.


The impressed units add those dealt among September 2005 and December 2006; Apple is furnishing an online form where you can insert your nano's serial number and see if you are eligible for a substitute unit. If your unit is extended, you can ship it in and you will get a substitute example in 6 weeks. The company mentions that personalized iPods will be substituted with non-personalized units.




Apple issued a instruction in 2008, attributing the error to the batteries from a particular supplier; the company told that the consequence just happened "in so rare cases" and that it had got reports of less than 0.01% of units really feeling the trouble. The fresh page for the substitute program does acknowledge, however, that the likelihood of an incident gains as the battery acquires former.


substitute iPod nanos sport a 90-day guarantee from the date of service. Apple urges users back up their iPod's information early sending it in. This program next to a same substitute program for fraying MagSafe power cables, which resulted from a class action adjustment.