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Thread: Dell Restore Point (DSR) problem!

  1. #1
    janess22 is offline Senior Member
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    Default Dell Restore Point (DSR) problem!

    I just messed with an older PC of mine with a lot of scrap on it. I didn't have the hard disk so I read about an aspect called DSR. It wipes the whole thing to the point where the PC was shipped to you. I did this and all went very well until afterwards when it started back up. It came up to a black screen with white underscore on top left.

    When I shut it down after I get the first trouble, all loads fine up until after the Windows screen (with the white bar and the Windows XP symbol) it just goes black and remains black.

    Is there something I can do without getting the disk? I tried using the DSR twice as well as the similar problem exists.

    PS - I apologize if this was posted in the wrong section.

  2. #2
    annet56 is offline Senior Member
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    You mean your using the hidden partition on the HD to restore the PC to factory preset. My guess either the HDD is faulty or the Recovery Partition has some damaged files.

  3. #3
    janess22 is offline Senior Member
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    Don't knows that much about PC, but yeah that sounds like amazing I read:-Please is there anything I can do?-/ I am presently running some Hard Drive Error test from the Boot Menu, will that help any?

  4. #4
    niks54 is offline Senior Member
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    See what it says but if the recovery partition files are damaged then not much to do but using a System disc.

  5. #5
    cherish22 is offline Senior Member
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    Can you start in Safe Mode

    How to Start in Safemode

    1. Restart your computer.
    2. Before the windows logo you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
    3. Select the option for Safe Mode using the arrow keys.
    4. Then press enter on your keyboard to boot into Safe Mode.
    5. Do whatever tasks you require and when you are done reboot to boot back into normal mode.

  6. #6
    janess22 is offline Senior Member
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    Every Hard Drive Error test Passed. Safe mode says System not fully installed. Please run setup again.

  7. #7
    adger47 is offline Senior Member
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    OK sounds like the Recovery Partition some system files could be corrupt or missing.

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