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Thread: Windows Explorer freezing

  1. #1
    HowardAdams is offline Senior Member
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    Default Windows Explorer freezing

    I'm running Windows Vista Basic. When I try to access Win Explorer it opens but freezes with a white monitor. When I try to close it I get a message that it is not responding. If I try to open Task Manager by using ctrl + alt + Del I get the timer for a second then nothing. I've tried using the reinstate disc but that does not solve the difficulty. I identify it's a virus issue but it oppose every effort to get to it.

  2. #2
    BarnesHarris is offline Senior Member
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    Default

    You should not that wipe the hard drive and re-install Windows? Reinstalling Windows must get free of all viruses.

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