Thread: Wireless Kensington Mouse & Keyboard Problem in Vista

I built a computer for a friend, installed Vista Ultimate and everything runs great.

He went and bought a Kensington wireless mouse & keyboard combo and hooked it up. That ran great too. Well he decided to install the software that came with this package and pushed through the "these drivers
are not for Vista " and continued anyway.

Well, after he restarted his computer, no keyboard our mouse works. So he calls me, tells me what he did, and I say well, do a Vista restore to yesterday and you'll be good, don't install that software again! Well guess what, he can't use the keyboard or mouse at all.

Long story short, we tried connecting a few more mice and keyboards to the machine, none of them will work and every time one is plugged in, Vista says (where you normal see "Updating hardware" messages in the bottom right) Driver not installed properly; and that's it. Every time you connect any keyboard or mouse. The ports work just fine cause if I go into BIOS they keyboard works no problem.

I probably wrote all this to answer my own question, but I was wondering if anyone else had any ideas besides running the Vista CD and doing a restore from it. (I hate doing restores because of losing some system updates and settings since the last good "working condition." But if I have to I have to. Just wondering if anyone has a better idea than that.

Again please note: No keyboard or mouse will work in Vista, I've tried even in safe mode, nothing will work or install. (The computer is running just fine but the input of keyboards and mice will not work).

Thanks

I have the exact same problem. Duplicated on Vista Business as well as Vista Home Premium both 32-bit.

Have you tried reactivating the keyboard by pressing the connect button under the keyboard and the mouse reset button?

My son did the same thing. I did a restore from a day before he "loaded" the Kensington software, after booting up to the restore CD. I didn't do a complete system restore. I used the "Advanced" options from the CD, and was able to do a restore from a restore point that was saved the day before, and whole, after a reboot, had my laptop keyboard and mouse back (Vista Home Premium).

Apparently, the Kensington software is not at all compatible with Vista, any flavor.

I am facing the exact same problem in windows 7 professional. The problem is that I can not login to windows without a .KBD-Mouse and the DVD Restore would not let me pick a restore point. Any help would be greatly appreciated.