WINDOWS MAY BE turning a blind eye to your external drive for several reasons. First, you should figure out if the problem is with that particular drive or port. Try plugging the drive into another USB port-preferably one on the other side of the computer. Some ports (usually the front ones on desktops) can be more finicky than others. Next, try the drive in another PC, or another drive in the same PC. These tests will tell you if you have a bad drive (which you can replace), a reasonable workaround (use another port), or a real problem. If it's a real problem, try uninstalling and reinstalling the driver for that drive. USB storage drivers are very easy to install because they're built into the drives themselves. Here's what to do:

1.Connect the USB drive.
2.In XP, select Start-Progroms, right-click My Computer, and select Properties. Click the Hardware tab, then Device Manager. In Vista, click Start, type device manager, and press <Enter>.
3.Find the drive under 'Disk drives'.
4.Right-click the drive and select Unin¬stall. Confirm by clicking OK.
5. The final step: Unplug the USB drive, and then plug it in again. The drivers will reinstall automatically.



Vista has its own USB problem that keeps it from recognizing drives under certain conditions-for instance, if your PC has been in sleep or hibernation mode. Microsoft released a patch last October, update number KB941600. Even if your PC is set to receive automatic updates, it
may not have received that one.

You can read more about the patch at support.microsoft.com/kb/941600, and you can download the 32-bit version at aspx?Familyld~DAB2055AEB6B-40E3-AE83-5200B7EF497B&displaylang~en. Unfortunately, this is one of those updates that require validation (don't we all), so it forces you to accept Windows Genuine Advantage if you haven't done so already.

If, when you try to install the update, it tells you that it 'does not apply to your system', then you already have the update installed.