Thread: virus problems with Windows 98

I use Windows 98 and I installed a trial version of Quick Heal and Norton Go Back. The antivirus software I have does not provide me with a native boot scan facility on start up. When I start my PC it shows the wallpaper but the other icons and the startup tool bars do not appear. Every time to start my PC, I have to revert with the help of Norton Go Back.

When I scan my computer, it shows seven scan warnings. I have tried to remove the antivirus software to reinstall but when I restart my PC the same problem appears. I have to again revert to all the previous settings over and over again. Please guide on my how I can remove the viruses stored in boot sector or repair system. I have lots of data on my Pc. The virus has also infected a lot of the Windows system files. Please help. Thanks and regards.

IYou firstly need to try and update your antivirus with the latest updates so that the application can try and clean the viruses. If the antivirus comes with a bootable disk option, make one and try boot into a floppy or a CD and clean your drive with it. This is the best way to fix any boot sector viruses that you might have. You can also try connecting your hard drive to another computer if that has an antivirus installed. Scan your drive through the other computer with the antivirus. If no antivirus can clean your drive, then you should also back up all of your essential data on to the other drive as the virus might have done irreversible damage to the operating system. You will then need to format your drive and reinstall Windows.