• Determine whether it is possible to play any content. If you can not play any greater problems:

Note: To test the correct file types known to the Windows Media Player, please see the following Microsoft Knowledge Base article:

• Attempt to play the file in Mplayer2:

1. You have to click on the Start button, and select the Run programs from the start menu and click on it, and after that type as mplayer2.

2. And click on the OK.

3. In the File menu, click on the Open, and after that choose the media in question.

• Use the DirectX diagnostics as Windows Media Player is very reliant on DirectX:

1. You have to click on the Start button, and select the run program from the Start menu and click on it and type as dxdiag.

2. And click on the OK.

3. In the DirectX Diagnostic Tool, click on the Display tab.

4. Now click Test DirectDraw.

5. Subsequent to the DirectDraw tests are complete, click on the Test Direct3D. If the system cannot exceed the DirectDraw and Direct3D tests, it frequently specifies a problem with the display drivers. Normal playback of content in Windows Media Player will not be feasible.

1. 6. Show, the test is completed, click the voice tab, and then click Test DirectSound.

2. If the systems can not DirectSound tests generally show that there are problems with sound card drivers. The contents of a normal player in Windows Media Player will not be possible.

• updates, Windows XP-compatible graphics card driver system.

• updates, Windows XP-compatible sound card driver system.

• reduce the video acceleration in Windows Media Player:

3. In Windows Media Player, on the Tools menu, click on the Options tab key.

4. And search for the Performance tab, and below Video Acceleration, move the slider closer to none, and after that click on OK.

• Reduce video resolution and color quality in the display settings:

1. Go to the Control Panel, and search for the Appearance and Themes and click on it, and then click Display in Category View, or double-click Display in Classic View.

2. On the Settings tab, move the screen resolution slider to 800 X 600.

3. Select 16-bit for the color quality, and then click OK.

• And confirm that recent edition of DirectX is being installed in your computer: