The hard disk might not come into view in My Computer or in Windows Explorer, when you attempt to install a hard disk on your computer having Windows XP or when you attempt to improvement to Microsoft Windows XP, even if the hard disk does come out in Disk Management console and in Device Manager. You cannot utilize Disk Management setup to assign a letter to the hard disk.

If you have utilized the Roxio GoBack program on the hard drive, this problem might happen. The problem happens because Roxio GoBack modifies the division type on the hard disk and alters the MBR (master boot record). This can effects the drive to be unreachable in Windows XP, even when the hard disk emerges in Disk Management console and in Device Manager.

Contact Symantec for the most recent updates to solve this problem, to GoBack
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By utilizing the following ways, you might work around this problem:

1. Configure the hard disk as the primary master, and then restart the computer.
2. Disable Roxio GoBack. To do so, follow these steps:
a. Press SPACEBAR to view the GoBack boot menu.
b. Press D to disable GoBack, press Y to confirm, and then press ENTER two times.
3. Shut down the computer and then return the hard disk to its original configuration.

This news argues the third-party products that are manufactured by companies that are autonomous of Microsoft. Microsoft creates no warranty, implied or else, concerning the performance or dependability of these products.