INTRODUCTION

This explains how to perform troubleshooting steps for issues that happen when you attempt to utilize the System Restore tool in Windows XP.

WHERE TO START

If System Restore does not start, follow these steps:

1. Run Windows Update to verify and to install any system updates.

2. If you are prompted, restart the PC.

3. After the PC restarts, click Start, All Programs, Accessories, System Tools, and then click System Restore.

Advanced troubleshooting

Method 1: Make sure that the System Restore service is running

For this, use any one method from given below:

• Look in Control Panel. For this, follow these steps:

1. Click Start, click Run, and afterward type compmgmt.msc in the Open box, as well as followed by press the Enter key.

2. Expand Services, and afterward click System Restore Services.
If the Status of System Restore Service is not in progress, click Start on the toolbar to launch it.

• Open a Command Prompt window. For this, pursue these steps:

1. Click Start, click Run, type CMD in the Open box, as well as press the Enter key.

2. Type Net Start at the command prompt to make certain that the System Restore Service is up as well as is functioning.

If the System Restore Service is not scheduled, type net start "System Restore Service", as well as press the Enter key.

Method 2: Make sure that System Restore is enabled on the drives where you want System Restore enabled

For this follow these steps:

1. Click Start, right-click My Computer, and after that click Properties.

2. Click the System Restore tab.

3. If System Restore is being permitted, the Status column of a drive will display as Monitoring.

4. If not, you can clear to clear the Turn off System Restore on all drives, and after that click OK to allow it.

Method 3: Make sure that you have sufficient disk space on all the drives where System Restore is enabled

To do this, follow these steps:

1. To confirm for free disk space, click Start, click Run, type diskmgmt.msc as well as press the Enter key. Look at every drive System Restore is monitoring for free of disk space.

2. If the free space on any partition system restore is monitoring falls lower than 50 MB, System Restore will delay and remove all restore points to free disk space. You should get a low free disk space message by now. System Restore will resume monitoring when free disk space reaches 200 MB.

Method 4: View the event logs to investigate System Restore service errors

To do this, follow these steps:

1. Click Start, click Run, type eventvwr.msc /s in the Open box, as well as after that press the Enter key.

2. Click the System category.

3. Click the Source tab to sort by name, and then look for "sr" or "srservice." Double-click each of these services, and then estimate the event report for any indication of the reason of the problem.

Method 5: Boot in safe mode and run the System Restore tool

To boot in safe mode follow these steps:

1. Restart the PC. And after directly after the screen goes blank for the first time, or else after the BIOS post ends, start taping the F8 key continually. The Windows Advanced Options menu shows.

If the menu does not display any thing, restart the PC as well as try again the same process.

2. Select Safe Mode, as well as press the ENTER key. As files load they will scroll down the screen.

3. Log on to the Administrator account. If a password was not at all set, run off the password blank as well as press the ENTER key or else click the green arrow.

4. Click No in the safe mode information screen to begin the System Restore process.

5. Choose the Restore my computer to an earlier time, and after that click Next to continue to choose a date with restore points being accessible.

6. Click Next to start restoring the system to an earlier state.