Modem Automatically Attempts to Establish a Dial-Up Connection When You Start Your Computer or Start a Program

SYMPTOMS:

When you boot your Windows XP-based PC or run a program on your PC, the modem is able to try to automatically dial a connection to your Internet service provider (ISP).

Cause:

This action can happen if any of the following conditions are true:
• The autodial feature is enabled. Autodial is enabled by default in Windows XP.
• The program that you start automatically checks for updated components or Web pages.
• A program that dials your ISP is located in the Startup folder or on the registry's Run key.
• A registry entry is set to dial.

Resolution:

To solve this problem, use one or more of the following techniques, as required:

• stop autodial. To perform this, follow these steps:
1. Click Start >> click Control Panel .
2. If you are using Category View>> click Network and Internet Connections .
3. Click Network Connections , and then on the Advanced menu>> click Dial-up Preferences .
4. Click the Autodial tab.
5. Click to clear the check boxes that are listed under Enable autodial by location .
6. Click to select the Always ask me before autodialing check box .
7. Click to select the Disable autodial while I am logged on check box.
8. Click OK , and then close the Network Connections dialog box.

• Do a clean boot of your PC to find out whether a program is indeed loading at startup and attempting to dial out to your ISP.

• Configure the program that automatically verify for updated components or Web pages so that it does not run when Windows XP starts. To perform this, refer to the documentation that is containing with the program or contact the program manufacturer.

• A registry entry may be set to dial. To solve this problem, organize Internet Explorer to not connect by using a modem, or set the AutoConnect value in the registry key to 0.

To configure Internet Explorer to not connect by using a modem, follow this step:

1. Start Internet Explorer. On the Tools menu, click Internet Options.

2. Click the Connections tab>> click Never dial a connection .

3. Click OK .

To set the AutoConnect value in the registry key to 0 , follow these steps.

1. Click Start >> click Run .

2. In the Open box, type regedit , and then press ENTER.

3. place and choose the following registry key:

HKEY_CURRENT_USER\RemoteAccess\Profile\ ConnectionName

In the right pane, double-click the AutoConnect value, and then reset the value from 1 to 0 .