Setting up of wireless network adapter

**Macavi6987** · 05-15-2009, 11:19 AM

Installing a new wireless network card on my new HP Pavilion a6744uk which is running Vista Home Premium in it. The device manager also shows that the device is working but the network center shows an error or no adapter found. Network connections show that the device with the message that the Network cable is unplugged. I have not still installed any of the antivirus programmes in my laptop. Any ideas would be welcome.

**iban555** · 05-15-2009, 11:20 AM

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type the subsequent command:

IPCONFIG /ALL

Then right click in the command window and choose Select All, then press the Enter key to copy the stuff to the clipboard. Paste the results in a message here.
If you are on a machine which is not having network connection, then try to make use of a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

**iban555** · 05-15-2009, 11:20 AM

Is this connecting correctly with a wired connection? Let's see a screen shot of what you want to describe?
For posting a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to TSG, open the full reply window and use the Manage Attachments button to upload it here.

**Macavi6987** · 05-15-2009, 11:21 AM

I have plugged in an Ethernet cable as well as I’m now associated to an unidentified network - Local contact only.

**iban555** · 05-15-2009, 11:22 AM

TCP/IP stack repair options for use with Windows Vista.

Start, All Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

In the command prompt window that opens, type the subsequent commands:

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.

**Macavi6987** · 05-15-2009, 11:24 AM

Done all that but still no change in the work.

**MACONAQUEA77** · 05-15-2009, 11:25 AM

Accurately what devices are listed under the Network Adapters in Device Manager? What, if any, caution or errors are in Device Manager? What connections are revealed in Network Connections? Are they all enabled?

**Macavi6987** · 05-15-2009, 11:27 AM

Device manager demonstrate the network card - Realtek RTL8168C (p)/8111C with no advice or errors. Network connections also show the same card below LAN - Local area connection - unknown network.
Thanks

**MACONAQUEA77** · 05-15-2009, 11:28 AM

"Device manager shows the wireless device is working." Now only your Ethernet adapter is present. What model is your wireless card? Have you followed the commands? Frequently you are imaginary to run the setup program and then actually install the card when prompted. Try the installation again.

**Macavi6987** · 05-15-2009, 11:29 AM

Sorry, that is truly my wireless network card, even though it is showing as Ethernet - I don't recognize why. It is a Sitecom Wireless Network PCI card 54G Turbo. The software was installed in the computer before plugging in the card. I have also tried reinstalling it numerous times.
Thank you for your continued interest.

**Macavi6987** · 05-15-2009, 11:30 AM

Oh dear, I feel so foolish!! You are right the Realtek is not the card which I wanted. Device manager is now screening that the Sitecom Wireless network card with a warning. This device is not functioning correctly since windows cannot load the drivers necessary for this device.

**MACONAQUEA77** · 05-15-2009, 11:31 AM

Please right if this summary is wrong: After running those repairs you still get an IP of 169.254.x.y with an Ethernet cable connected to the router. And Windows says it cannot install the wireless driver. This might symbolize several reasons. If both problems are the result of one reason I suspect a non-Windows firewall or safety set. Do you have Norton or McAfee or somewhat else in your computer?

**Macavi6987** · 05-15-2009, 11:32 AM

Hi Terry, The computer is brand new and I have not yet installed any anti virus or any other kind of security software in it. I am planning to do so as soon as I have net access. Norton 360 is pre-installed but I have not activated it yet. I have detached the Ethernet cable as I now know it is a driver problem.
Thanks again.