How to troubleshoot wireless network connections in Windows XP Service Pack 2 Before you start on troubleshooting, make certain that you have answered the subsequent questions:
• What is the sign? If it is an error message, make a note of the complete error message.
• What wireless card is used? Note the producer along with the model number.
• What is the driver version for the card? Look in Device Manager or click Configure in the Properties dialog box of the wireless connection.
• What access point is in utilized? Note the producer as well as the model number.
• Are the wireless settings configured by using Windows or by using a representative program? If a third-party program is used, what are the program as well as its version number?
• Is the Wireless Zero Configuration service running? To settle on if the
Wireless Zero Configuration service is running, pursue these steps:
1. Click Start, and then click Run.
2. In the Open box, type cmd, and afterward click OK.
3. Type sc query wzcsvc, and after that press ENTER.
4. If the Windows Zero Configuration service is management, the words "STATE: # RUNNING" will come into view.
5. If the trouble is in the user interface, gather a screen shot of the problem, if you can. To gather a screen shot, press ALT+PRINT SCRN.
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